Contact
Email: [email protected]
Typical response time: within 2 business days.
Company: DUST MEDIA LIMITED
Support Center
DUST MEDIA LIMITED Support
If you need help with our iOS apps, you can contact us by email for questions, bug reports, connection problems, subscription help, purchase restore issues, media tool questions, or privacy requests.
Apps We Support
Before You Email
- Include the app name and app version.
- Include your device model and iOS version.
- Describe the issue and the steps that caused it.
- Attach screenshots or error messages if available.
Common Support Topics
These links help users quickly find the right information before contacting support.
VPN Connection Help
Check your network connection, confirm VPN permission is enabled in iOS Settings, try reconnecting, and include any connection error in your support email.
Subscriptions And Purchases
Subscriptions are managed through Apple ID settings. For refund requests, use Apple's purchase support process. We can help with restore or app access questions.
Privacy Requests
For privacy questions, deletion requests, or data access requests, email us and include the app name related to your request.